How to Resume Suspended Foxtel Subscription
There may be times when one wishes to suspend, instead of fully canceling, their subscription. For example, a person may have trouble finding a simple way to resume services and may not want to go through the hassle of setting everything up again. Foxtel is an Australian company engaged in the entertainment business that enables such subscribers to temporarily suspend their accounts for any reason for as long as preferred. Resuming a suspended Foxtel subscription when you’re ready to resume watching television is hassle-free. This article will assist you in understanding the procedures needed, frequently faced issues, and provide the best possible solutions to ensure that the reactivation is easy and efficient.
Reasons for Suspension of a Foxtel Subscription
Foxtel gives its users the option to suspend their services for certain periods of time, specifically 3 months in certain clauses. These can be useful when traveling, in financial trouble, or even just taking a break from watching television. As much as suspensions enable flexibility, one has to revert back and opt for the service at any given time. This leads to reactivation, which is a straightforward process, but the user should at least try to establish the facts about the conditions that forced them into suspension in the first place and where to go from there for a resumption of the subscription.
How to Reactivate Your Foxtel Subscription
In general, the procedure for reactivating a Foxtel subscription is not difficult. Here’s how to go about it:
- Log In to Your Foxtel Account
The first step is to have an online Foxtel account. Go to the official Foxtel website using a web browser. Locate the login link on the homepage, often at the top right corner. Type in your username along with your password to log in. In case you have lost your login information, reset your password as per the instructions provided on the login page.
- Go to the Manage Subscription Option
After logging into your account, click on the subscription or account settings. All the available actions regarding the suspension or deactivation of your Foxtel subscription are housed in this subsection. Even if it is not exactly the same, look for something related to suspension of service or reactivation of service. You can look for the “Manage Account” or “Subscription Status.” Click here, and you will be able to see the current situation of your subscription and options for resuming it.
- Choose the Option to Resume the Service
From the subscription settings section, choose to resume your service. Foxtel may ask you to confirm this choice to make sure that you are ready to reactivate the service. Confirm your selection and complete the other prompts, if any. After this step is completed, Foxtel will act on your request to renew the package. It may take a few minutes to complete this activity.
- Review Your Billing Details
Even before making full reactivation, it would be wise to recheck the billing details. Make sure that the selected payment details are correct so that any payment problems do not occur. If your credit or bank cards need updates, just find the billing section of your Foxtel account and do it. All the relevant billing information will ensure that the service resumes with no unnecessary interruptions.
- Restart Your Foxtel Device
Now that you have confirmed that your subscription is active again, the next thing to do is to reset your Foxtel device to make changes to the connection. The easiest way to do this is to unplug the device from its power source, wait for a couple of seconds, and then turn it back on. Upon restart, the device should automatically pick up the reactivated subscription and restore access to all channels and services as before.
Contacting Foxtel Customer Support for Further Help
When the above steps fail or whenever any technical issue arises, the best approach is to contact the customer support team of Foxtel. There are several means to contact them; these include phone, live chat, and email. You can say you want to activate a suspended subscription and provide whatever details the representative asks for in order to speed things up. The support team may also be able to assist manually in the reactivation process or address any issues you may encounter.
Conclusion
The first step to Reactivate a suspended Foxtel Subscription is very simple—sign in to your account, go to subscriptions, and click on the reactivation option. Get the correct billing information in hand and do a quick device reboot after subscribing so you will not have to wait for long. In case of any problems or queries, Foxtel’s customer support will gladly assist with such issues. By applying the above steps, you will not have any trouble getting back to viewing your preferred channels.
